Question 1

What is VIVEQODE?

Accepted Answer

VIVEQODE is a dynamic QR code service. You print a code once — the destination behind it can be changed at any time without reprinting.

Question 2

What is the difference to a static QR code?

Accepted Answer

Static QR codes encode the target URL directly. If the URL changes, the code becomes useless. VIVEQODE codes point to a stable short link that you can redirect freely in the dashboard.

Question 3

Do I need to register?

Accepted Answer

The free tier only needs an email registration — no credit card required. Shop purchases (merch, QR packs) also work without a subscription; you get lifetime codes.

Question 4

What happens to my code if I cancel my subscription?

Accepted Answer

Your codes remain scannable. Content switches to read-only mode until you choose a tier or downgrade to free. Lifetime codes (shop purchases) are unaffected.

Question 5

What's included in the free tier?

Accepted Answer

1 active QR code, link list as content type, no analytics or tracking.

Question 6

Is there an annual discount?

Accepted Answer

Yes — annual billing saves 20% compared to the monthly price. Switch between monthly and annual on the pricing page.

Question 7

What are lifetime codes?

Accepted Answer

Codes acquired through a shop purchase (QR pack, merch, web business card) never expire and don't count against your subscription slot limit.

Question 8

How do I cancel?

Accepted Answer

Subscriptions run monthly and can be cancelled at any time before the end of the period. No prorated refunds for cancellations mid-period.

Question 9

What content types are available?

Accepted Answer

Link list (free+), simple rich-text page, YouTube video embed, and web business card (Creator+). More types are planned.

Question 10

Can I choose a custom slug?

Accepted Answer

Yes. In the dashboard you can reserve a custom slug (Creator tier+). For shop purchases you enter your desired slug at checkout.

Question 11

What is slot scheduling?

Accepted Answer

Scheduling lets you auto-switch between different content at specific times — great for events, menu changes or seasonal campaigns.

Question 12

Which formats does VIVEQODE deliver for print?

Accepted Answer

PNG (raster) and SVG (vector). For professional printing we recommend SVG for resolution-independent rendering.

Question 13

What are QR code packs?

Accepted Answer

Packs are purely digital — you buy 1, 4 or 8 lifetime codes at once. No recurring costs, no subscription needed. Codes appear in your dashboard immediately.

Question 14

Where does merch (T-shirt, hoodie) ship?

Accepted Answer

Currently Germany only. Shipping via DHL GoGreen, climate neutral. Approx. 3-5 business days after payment.

Question 15

Can I change my slug after purchase?

Accepted Answer

No — the slug entered at checkout is permanently reserved and cannot be changed. Choose carefully.

Question 16

What's the difference between cart and direct checkout?

Accepted Answer

The cart lets you collect multiple items and pay in a single Stripe checkout session. All slugs are reserved only at the point of purchase.

Frequently asked questions.

Basics

Pricing & billing

QR codes & content

Shop & shipping